Warranty Information
Below are the terms and conditions of Ballerz Rims and Tires’ warranty policy. Ballerz Rims and Tires reserves the right to change its warranty policy at any time, without notice. Warranty claims must go through the authorized dealer which originally sold the wheel. The retail customer’s receipt and the authorized dealer’s invoice must be sent with the wheel. Ballerz Rims and Tires will inspect and determine if the wheel will be covered under warranty. Ballerz Rims and Tires is not responsible for shipping or transportation of wheels for warranty consideration. Ballerz Rims and Tires, will, at its discretion, repair, refinish, or replace wheels within one year of purchase date. No refunds, no exchanges. The wheels are warrantied for 12 months against the chrome cracking, peeling or other cosmetic defects, as long as proper maintenance has been done. Wheel corrosion is not covered. Other non-chrome finishes are not covered under warranty. The wheels have a 3 year limited structural warranty. Our structural warranty will guarantee the replacement of your wheel in the event of a structural failure caused by a manufacturer defect only.
Warranty will be void if:
- Wheels are disassembled.
- Wheels are used for racing applications or off-roading.
- Pressure washers used at most car washes will damage painted wheels and void the warranty.
- Wheels are damaged by weather or road conditions, hazards/accidents; physical/chemical, sand, snow, salt, brake dust or other corrosive substances.
- Wheels are not installed properly. (Wrong lug nuts, studs, balancing weights and torque)
- Wheels are altered (Changing PCD, HUB, Offset)
- Damage occurred due to failure to follow completely the instructions provided in the Asanti Wheels Consumer Information and WTC Aftermarket Wheel Installation Guidelines;
- Corrosion or damage occurred due to improper maintenance;
- Damage or structural failure occurs as a result of an accident or road conditions;
- Damage or structural failure occurs as a result of improper use of the vehicle including, but not limited to, on and off-road racing.
Important information:
- Aftermarket Wheels installation may require some vehicle modification….for which we are not responsible.
- Wheels should be inspected for proper fit prior to tire mounting.
- Returned Wheels are subject to a 25% restocking fee. No Exceptions.
- Re-torque lug nuts after 500 miles of driving.
- Wheels should only be cleaned with soft soap and water.
This limited warranty is the sole express warranty given and is in lieu of all other warranties, express or implied, whether oral or written. All implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose, are hereby disclaimed.
IMPORTANT: If returned products are found ineligible for warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender’s expense.
